Job Description

(total positions: 17, posted on: September 18, 2025)

The Verification Officer is responsible for conducting on-ground and telephonic verifications of clients and guarantors as part of U Bank\'s credit assessment and risk mitigation processes. This role ensures that all customer information is accurate, complete, and in compliance with the bank’s policies and regulatory requirements.

Job Description:

• Conduct physical and telephonic verification of borrowers, guarantors, and business addresses.

• Verify customer\'s residence, employment, and business location to ensure authenticity of loan applications.

• Interview applicants and gather essential financial and personal data to support credit decisions.

• Assess the socio-economic environment of the borrower and provide a qualitative assessment report.

• Identify and flag potential fraud indicators or suspicious applications.

• Maintain detailed, accurate, and timely verification reports in line with U Bank\'s operational policies.

• Collaborate with credit officers, branch staff, and the risk management department to ensure smooth loan processing.

• Ensure adherence to regulatory and internal risk guidelines during all verifications.

• Support branch staff with additional checks or re-verifications when necessary.

Job Specifications: Skills & Competencies:

• Strong analytical and observational skills.

• Excellent communication and interpersonal abilities.

• Ability to work independently and manage time efficiently.

• Strong ethical standards and attention to confidentiality.

Education:

• Minimum Bachelor\'s degree (B.Com, BBA, BA, or equivalent) from a recognized university.

• Preference will be given to candidates with certifications or diplomas in banking or risk management.

Experience:

• 1–3 years of relevant experience in credit verification, risk assessment, or field operations in microfinance or banking sector.

• Fresh graduates with strong interpersonal skills can also apply.

Required Skills