Job Description

(total positions: 3, posted on: October 28, 2025)

Job Responsibilities

• Manage account opening for new and existing clients, verify documents, and coordinate with Branches, Operations, Legal, and Compliance for smooth onboarding.
• Generate business from Payroll, Collections, and Deposits (CA, SA, TD) by onboarding NTB clients and growing ETB relationships.
• Maintain client and partner relationships, address queries, and resolve issues promptly. Liaison with internal/external stakeholders.
• Provide accurate business visibility through reporting and performance tracking.
• Prepare business proposals and agreements.
• Act as a backup for other team members as assigned by the line manager.
• Perform any other tasks assigned by the line manager.

Key Performance Indicators

• Timely account opening and onboarding of corporate clients and their employees
• Number of accounts opened, volume/value of business generated
• Client satisfaction, resolution time, number of escalations
• Accuracy and timeliness of reports submitted
• Number and quality of proposals/agreements shared
• Completion and quality of assigned tasks

Required Skills